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Frequently Asked Questions


What is teletherapy? What is the difference between teletherapy and traditional therapy?

Teletherapy is defined as mental health counseling via phone or internet. While traditional therapy is done in office face to face, teletherapy allows clients to meet with their provider in the comfort of their home. 

How does teletherapy work? What can I expect?

We will meet virtually via the internet using Simple Practice, a HIPAA-compliant platform. On the calendar, select our appointment time, and click the button [Start Video Appointment] to connect to my private virtual office waiting room. At your appointment time, I will connect with you, and we will be able to hear and see each other.

What software and equipment will I need?

You will need to download the Simple Practice software to your computer or smart device. Your device should have a built-in web browser such as Safari or Chrome, updated to the latest version. If it doesn’t, download the latest version prior to your telehealth visit. You will receive a link from me that takes you directly to my telehealth virtual office in a new browser window.

Is teletherapy for everyone?

No. Teletherapy isn't for everyone. Upon meeting, we can determine whether teletherapy is a good fit for you, and provide referrals for therapists accepting in person visits.

How much are initial intake assessments?

Initial intake assessments are conducted for the purpose of obtaining psychosocial history for treatment. Initial intake assessments are $200 and last ninety minutes. During your intake I will gather information about you and your concerns and work collaboratively with you to come up with a plan to help assist you. I may also suggest testing to help clarify a diagnosis. 

[It Should Be Noted: Intake assessments listed above are not applicable to job clearance or legal requests.]

What is the cost for individual therapy?

Individual therapy sessions run between 53-60 minutes long and are $175 per session.

What are your appointment hours?

I maintain Lomibao Psychological Services as a part-time private practice and to provide hours that are able to accommodate most people's work schedules. I have availability during the evening workweek from 0600-0900 pm. I offer sessions both in person and via telehealth, where you can engage in therapy from the comfort of your home. I utilize Simple Practice a HIPAA compliant platform that provides secure video conferencing.

Do you accept insurance?

I accept the following insurance providers: Cigna, Kaiser Permanente (Northern CA), Magellan, and Medicare.  I also accept cash, check, Venmo, ACH wire and all major credit cards as forms of payment.  Please contact me to discuss available options. 

How often can I see my therapist?

We can meet as often as we agree is necessary and warranted. Frequency may also be contingent based on insurance provider and your specific insurance plan. 

Do you provide services for families, couples, or children?

Currently, this is not within my scope of practice. I only see adult patients 18 years old - older adult.

Do I need a webcam or camera on my smart phone?

Yes. This will allow me to help verify your identity, and protect your privacy. I utilize Simple Practice for my practice platform, which offers a free mobile app that can be downloaded to your phone or tablet for service. Most phones, tablets and computers now come with a built-in camera. 

Are my sessions being recorded?

No. I never record sessions to help ensure your privacy.

What are the advantages and risks of teletherapy?

The advantage of teletherapy is that it provides you with the access of obtaining mental health treatment without leaving your home. During the ongoing COVID-19 pandemic, teletherapy helps minimize your risk of exposure to the coronavirus.

The main risks of teletherapy is your privacy. During our teletherapy sessions, I will continue monitor for privacy on my end, however, you will need to control for privacy on your end. You can do so by finding a quiet place where you can feel free to share what's on your mind. Additionally, there is a small but real possibility that hackers may access our connection, despite security precautions.

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